Frequently Asked Questions

We focus exclusively on Volkswagen and Audi vehicles, providing brand-specific diagnostics, tools, and technical expertise for superior results.

Yes, appointments are recommended to reduce waiting time. Walk-ins are welcome for light services depending on availability.

You can find us in Shah Alam, Selangor, conveniently accessible from the NKVE and Federal Highway.

We’re open Monday–Saturday, 9 AM – 6 PM, closed on Sundays and public holidays.

Prices vary by model and service type. We always issue a transparent quotation before work begins — no hidden charges.

Yes. Most repairs include a parts and labour warranty, terms depend on component type.

We accept cash, most major bank cards and online transfers. Buy Now & Pay Later and E-wallets are also available.

Financing can be arranged for major repairs or engine rebuilds, subject to approval.

Book directly through WhatsApp, call, or our website form. Our team will confirm your slot shortly.

Yes, we provide pickup/drop-off service within selected areas — perfect for busy schedules.

Reach us via WhatsApp during business hours for the fastest response.

We cover everything from engine oil changes and transmission service to diagnostics, brake systems, air-conditioning and performance tuning.

We offer both original genuine parts and high quality alternatives (OEM), clearly explaining each option before proceeding.

Up to a certain extent yes. But if we cannot handle it, we work with Technical Partners because our role is to provide you with a solution.

• Engine Oil Service: ± 1 hour
• Transmission Service: ± 2 hours
• Major jobs vary depending on parts availability

Yes, we provide custom performance tuning while maintaining reliability and manufacturer safety standards. We are one of the official dealers for APR.

Yes, our customer lounge offers Wi-Fi, drinks, and a clear view of the service bay for short appointments.

Yes, replacement cars are available for selected services and chargeable per day of usage.

Every car undergoes a pre-delivery inspection (PDI) to verify workmanship and performance.

You can send feedback via WhatsApp and we’ll try our best to respond promptly to all concerns within 24 hours.